Customer Support

At CheaperWaste we aim to be the friend of UK businesses by helping to navigate the complicated world of Waste Management with simplicity.

In the UK all businesses are required to dispose of their waste in line with the Environmental Protection Act 1990. This means businesses in the UK have a legal responsibility to ensure that you produce, store, transport and dispose of controlled waste without harming the environment. So, at CheaperWaste our mission is to “Take the worry out of Waste”, and our service teams work hard to deliver the core benefits of our service to all our customers:

  • Access to services at low prices
  • A single electronic Duty of Care Certificate to ensure you are always compliant for all your waste.
  • A single invoice for all waste services.
  • A clear and detailed invoice, separating fixed and variable costs.
  • A flexible, bespoke service from a single provider.
  • Clear information on services that can benefit our customers.

We have put together some useful resources for your below to help you work with us and get the most of your service with us.

Container Sizes

We offer a number of different, high-quality wheelie bins and wheel-based waste containers suitable for general waste and recyclable materials.

Find out more

Knowledge Base

Do you have a question about our service? Take a look at our Knowledge Base and hopefully, we’ll be able to answer your query.

Find out more

CheaperWaste Top Tips

We want you to get the most out of your CheaperWaste service, so we’ve created a list of handy hints and tips to help you deal with your business waste.

Find out more

Complaints Procedure

We hope you never have cause to raise a complaint, but if you do, we would love to help. Find out how to raise a service complaint.

Find out more

Understanding Waste Management

We understand that waste management can be confusing, which is why we have created the CheaperWaste Jargon Buster to give you all the information you need.

Find out more

Customer Charter

Our customer charter explains what you can expect from us and what your responsibilities are in return.

Find out more