We want you to have the best possible service, so while we work to improve your service internally, we’ve created a list of top tips to help you deal with your waste and get the most out of your service.
For health and safety reason our waste collectors need clear access to your bins. They cannot enter your property to locate your waste or move obstacle blocking the access. Where possible please make sure there are no cars or other vehicles blocking access to your bin, or if your bin is usually kept in a locked area, make sure it is moved to an accessible location.
If you only have a general waste service and are putting all of your waste into a single bin, you’re probably going to be paying more than you need to. Depending on your business and waste you produce, you may be able to save money by using a Dry Mixed Recycling bin, a glass bin or a food waste bin. Contact us to discuss your account and we’ll see where we can make improvements and savings.
Waste collection routes and collection days/times can change from time to time, especially around bank holidays and busy periods. While we will always try to keep you informed of any changes to your service, its best to check in advance.
Your bin can only hold so much, and you will have a maximum weight allowance (indicated on your Duty of Care document). If you are disposing of more waste than your bin can hold, or if the waste you are producing is heavy, for example, Food, Glass, or industrial material, you may want to contact us to arrange a one-off collection, or to review your service so that we can make sure that you’re getting the best value for your money. You will be charged excess weight charges if you exceed your maximum weight allowance.
Duty of Care (DOC), or Waste Transfer documents, are legally required documents for businesses. They prove that you are compliant and dealing with your waste correctly. Not following the Duty of Care laws can cause terrible consequences to you and your business. Local councils and Health and Safety personal can request your DOC documents at any time, and you must have them available for inspection quickly.
A thorough waste audit can help you identify which type and where your waste is being produced. With this information, you can start making changes to your habits and service and start saving money. Learn more about conducting your own waste audit here.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.