Setting up an account with us is very quick and easy - it takes minutes and can all be done by telephone and email.
We can have your bin deliered in 10 working days. Simply complete the form opposite and we'll be in touch.
You can also call us on 03301 242 535 (local rate call) if you have an questions
CheaperWaste Top Tips
We want you to have the best possible service, so while we work to improve your service internally, we’ve created a list of top tips to help you deal with your waste and get the most out of your service.
Make sure your bin is accessible
For health and safety reason our waste collectors need clear access to your bins. They cannot enter your property to locate your waste or move obstacle blocking the access. Where possible please make sure there are no cars or other vehicles blocking access to your bin, or if your bin is usually kept in a locked area, make sure it is moved to an accessible location.
Review your service regularly
If you only have a general waste service and are putting all of your waste into a single bin, you’re probably going to be paying more than you need to. Depending on your business and waste you produce, you may be able to save money by using a Dry Mixed Recycling bin, a glass bin or a food waste bin. Contact us to discuss your account and we’ll see where we can make improvements and savings.
Check your Schedule of Service
Waste collection routes and collection days/times can change from time to time, especially around bank holidays and busy periods. While we will always try to keep you informed of any changes to your service, its best to check in advance.
Don't overfill your bin
Your bin can only hold so much, and you will have a maximum weight allowance (indicated on your Duty of Care document). If you are disposing of more waste than your bin can hold, or if the waste you are producing is heavy, for example, Food, Glass, or industrial material, you may want to contact us to arrange a one-off collection, or to review your service so that we can make sure that you’re getting the best value for your money. You will be charged excess weight charges if you exceed your maximum weight allowance.
Keep your Duty of Care documents safe and accessible
Duty of Care (DOC), or Waste Transfer documents, are legally required documents for businesses. They prove that you are compliant and dealing with your waste correctly. Not following the Duty of Care laws can cause terrible consequences to you and your business. Local councils and Health and Safety personal can request your DOC documents at any time, and you must have them available for inspection quickly.
Hold regular waste audits
A thorough waste audit can help you identify which type and where your waste is being produced. With this information you can start making changes to your habits and service and start saving money. Learn more about conducting your own waste audit here.
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